GENERAL - FAQs

What is FLSSH and what do you do?

FLSSH is New Zealand’s leading mobile sanitation expert, specialising in portable toilet and shower hire across the North Island. We’re a proactive crew who takes real pride in a job done properly. Whether it’s a construction site, a major event, or a private function, we take the stress of sanitation off your shoulders so you can focus on what matters. With over 7,000 units and 7 North Island depot locations, we’re built to deliver – fast, reliably, and to the highest standards.

Where does FLSSH operate?

FLSSH extends its superior portable toilet hire services across the entire North Island, including Auckland, South Auckland, Waikato, Bay of Plenty, Tauranga, and Wellington. Our 7 depot locations mean we can reach your site quickly, across the North Island.

What types of portable toilets does FLSSH offer?

FLSSH offers New Zealand’s widest range of portable toilets, showers, luxury trailers and toilet blocks.  We also offer bulk waste removal from above ground grey water bins for portable buildings. Whether you’re hosting a luxury wedding, managing a construction project large or small, running an event or throwing a party, we have the right unit for you.

How do I book a portable toilet with FLSSH?

Booking is simple – just three steps:

  1. Tell us – what your event or site is, how many people, and when you need it.
  2. Choose – we’ll recommend the best unit for your needs.
  3. Relax – we handle delivery, servicing, and pickup.

You can book via our website enquiry form, call us on 0800 33 33 82, or fill out the contact form HERE We aim to get back to you with pricing within a day.

PRICING & HIRE TERMS

How much does it cost to hire a portable toilet in NZ?

FLSSH’s Pricing varies depending on the number of units, service frequency, duration, and your location. Contact us for a personalised quote – we respond fast.

What's included in the hire price?

Our hire pricing is broken down into four components; Rental, Cleans, Deliveries and Removals. 

What is the minimum hire period?

We can hire for anything from a day through to multiple years. Just contact us and we’ll find an arrangement that works.

Can I change my service frequency during my hire?

Yes, absolutely. We recommend a minimum weekly service frequency for long term hires for health and safety reasons, however we can be flexible depending on your usage scenarios.  You can add a once-off service or add a recurring service. Just call or email us and let us know. We’re flexible and will work around your project’s changing needs.

SERVICING & HYGIENE

How often will my portable toilet be serviced?

As a general guideline for construction sites, FLSSH recommends one service per week per toilet. For larger crews, we recommend increasing either the number of units or the service frequency. For events, servicing requirements vary depending on the nature of the event but we’re the experts and will work with you to put together the right plan.

How does FLSSH ensure its toilets are hygienic?

FLSSH employs hospital-grade cleaning, ATP sanitation monitoring, and holds PSIA membership, adhering to the highest standards of health and safety. Our AllyPro technology gives our operations team complete visibility over every unit – so servicing is tracked in real time and nothing gets missed. You can trust that every unit arriving at your site is genuinely clean.

Can I track when my toilets have been serviced?

Yes. The FLSSH Customer Portal is available to all customers for real-time tracking and reporting on toilet servicing. Simply sign up using your FLSSH account number and you’ll be able to see historical and scheduled services for every toilet across all of your sites.

PLANNING YOUR HIRE

How many portable toilets do I need for my event?

It depends on the number of guests, the length of the event, and whether food or alcohol is being served. We’re delivered hundreds of events and are happy to work with you to calculate the right number and plan for your specific situation.

How many portable toilets do I need for a construction site?

FLSSH recommends one toilet for up to 10 workers (including subcontractors), with a weekly clean. For larger crews, contact us for a tailored plan.

Is portable toilet hire required by law on construction sites in NZ?

Yes. The Health and Safety at Work (General Risk and Workplace Management) Regulations 2016 require that PCBUs (businesses) provide access to clean toilet and handwashing facilities for workers at all workplaces – including temporary sites like construction projects. FLSSH provides the highest level of worksite hygiene that far exceeds NZ’s health and safety standards. We’re also 5-Star IMPAC Prequal Health & Safety rated, so hiring with us keeps you fully compliant.

Where should I place the portable toilet on my site or at my event?

The unit needs to be placed on a level surface in a well-drained area with easy access for both delivery trucks and users. Avoid placing portable toilets too close to buildings, food preparation areas, or walkways. Our delivery team will work with you on placement to ensure everything is practical and compliant.

EVENTS, WEDDINGS & LUXURY

Do you offer luxury portable toilets for weddings and high-end events?

Yes – the Elite range by FLSSH elevates the standard of luxury portable toilet hire in NZ, providing a range of amenities including air-conditioning, sound systems, spacious interiors, and premium fittings. These units are designed for weddings, VIP gatherings, and any upscale occasion. Your guests won’t believe they’re in a portable toilet.

Do your luxury units need a power or water connection?

It varies depending on the unit. All of our luxury units require a power source to operate water pumps, lighting, ventilation and air conditioning (when fitted). Some units can carry water on-board and others require an external water supply. Our team will advise exactly what’s needed when you enquire, and we can arrange a generator or water supply if connections aren’t available at your venue.

SUSTAINABILITY & TECHNOLOGY

Is FLSSH environmentally responsible?

Very much so. FLSSH is committed to lowering carbon emissions, harnessing renewable energy, practicing mindful waste management, promoting recycling, and using eco-friendly commercial cleaning products. Event toilets are equipped with solar lighting, and vacuum flushing toilets minimise water usage. All waste goes through an on-site macerator pump before entering New Zealand’s sewerage system.

What technology does FLSSH use to manage its fleet?

FLSSH was the first portable sanitation company in the world to implement our core operational technology – a purpose-built software platform for the sanitation industry. GPS is installed in both vehicles and trailer units, giving our operations team complete real-time visibility. Service drivers receive instant push notifications, and routes are optimised to reduce both time and carbon emissions. This means your toilets get serviced precisely when they should – every time.

URGENT & LAST-MINUTE

Can FLSSH help with urgent or last-minute hire?

Yes – FLSSH recognises that sometimes events are spontaneous or unforeseen needs arise. Contact us and we’ll go the extra mile to deliver prompt and efficient portable toilet solutions, even for last-minute requirements. Call us directly on 0800 33 33 82 and our team will do everything they can to get you sorted fast.